Expleo Dubai is seeking a dynamic Programme Manager with a strong background in Digital Banking to join our team. The ideal candidate will have 15+ years of experience in Program Management within Digital Banking, focusing on Retail and BBG (Business Banking).

If you are a seasoned Programme Manager looking to make a significant impact in the dynamic landscape of Digital Banking and are willing to relocate to Dubai, we encourage you to apply.

• Leading global, multi-functional teams on projects, fostering team accountability and ensuring the delivery of high-quality value.
• Communicating effectively across all organizational levels and champion organizational change processes.
• Developing strategies and direct teams ensuring that project deliverables are completed within agreed cost, timescale, and resource budgets, and are signed off. Proactively aim to achieve personal and team utilisation targets
• Taking full responsibility for the definition (including governance structure), objective setting, approach, facilitation, and satisfactory completion of medium scale projects with diverse scope. Facilitate scoping and business priority setting for complex changes, engaging senior stakeholders as required
• Scoping of duties includes all phases of the project life cycle as well as project team management and possible budget administration
• Tracking resources and assuring deliverables are met, negotiates effectively for key resources, and screens and selects Team Members
• Taking responsibility for understanding client requirements seeking to fully address client needs, identifying, evaluating, and recommending options, plus the establishment of a baseline on which delivery of a solution can commence
• Effectively communicate and manage project expectations to project sponsors, team members, and other external/internal key stakeholders through various mediums
• Ensuring that realistic project plans are maintained, ensuring regular and accurate communication to stakeholders, consistent with the methods in use
• Developing project plans using standard project management tools, e.g., MS project or project workbench
• Using metrics and project plans to assess the success of the project and make necessary changes
• Analysing relationships between problems and issues. Probe and initiates research to identify critical problems. Review and cross-review reports
• Leading knowledge transfer and project post-mortem for lessons learned and improving best practices
• Identifying and managing issues impacting delivery of projects. Establish clear goals and priorities needed to assess performance
• Provision of regular reporting highlighting any relevant dependencies and risks to project sponsor/other relevant stakeholders
• Maintaining an awareness of potential interdependencies with other projects and their impact
• Adopting and applying appropriate technical and quality strategies and standards as directed by the PMO
• Coach our teams to embrace flexibility and foster innovation while balancing firm standards and practices.
• Engage and partner with stakeholders, internal teams, vendors, and dependent teams in a multifaceted environment for effective teamwork and project success.

• A Bachelor’s Degree in Computer Science, Information Systems, or another related field
• An additional course or certification in Business Consulting, Project Management (waterfall, agile)
• Additional Technical Certifications an advantage: Scrum Master, PMP, ITIL, SAFe, Azure, AWS

• Technical expertise in microservices and APIs, with the ability to drive implementation and integration.
• Proficiency in conducting Design Thinking workshops and collaborating with design teams to enhance user experiences.
• Skilled in stakeholder management across various levels within the bank, ensuring effective communication and relationship building.
• Deep understanding of Banking features and customer preferences to drive product development and innovation.
• Excellent client-facing skills
• People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
• Team work and emotional intelligence
• Excellent self-management – continuous performance is both an objective and a mind-set
• Knowledge of applications/technology knowledge, building on specialist domain knowledge. Has practical experience of and is proficient with project management tools and frameworks required to deliver
• Co-ordination and planning skills - needs to be able to pull the "many strands together"
• Strong skills in relationship/stakeholder management with the ability to deliver concise, influential and targeted communication
• Proactive approach and prepared to “tackle issues”
• Ability to think strategically as well as being able to focus on the detail

• Experience of leading large scale transformation programs, involving business process and change, organization change, and multiple large-scale technology components
• Extensive experience in Program Management within Digital Banking, specifically in Retail and BBG segments.
• Proven track record of managing projects related to Mobile Banking and Internet Banking.
• Experience in leading Steering Committee meetings, managing Risks, Assumptions, Issues, Dependencies (RAIDs), and resolving conflicts efficiently

• Willing to relocate to Dubai (assistance in relocation will be provided)

• Collaborative working environment – we stand shoulder to shoulder with our clients and ours peers through good times and challenges
• 20 days annual leave 
• Medical Insurance for Employee and Spouse ( Non Dental )

• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses 

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. 

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